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Evidently Cloud is no longer available as a SaaS product, but you can self-host the open-source Evidently Platform or continue using the Evidently library integrated with other tools.

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⚠️ Breaking Change Notice

We’ve launched Evidently Cloud v2 – a major update that brings significant improvements and breaking changes to our cloud platform. Please read this carefully to ensure compatibility.

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🚀 What’s New

  • Redesigned dashboard – faster, cleaner, and more intuitive.
  • Improved performance – lighter and more efficient calculations.
  • Better LLM evaluation support – including new features like descriptor calculation directly in the cloud.

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🆕 Who Gets Cloud v2?

  • All new users are automatically enrolled in Evidently Cloud v2.
  • Existing Cloud v1 users can manually switch to the new version.
Breaking changes: Cloud v2 is not compatible with Evidently library versions below 0.7.0.

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🧩 SDK Compatibility Matrix

Make sure you use the matching version of the Evidently Python library for your Cloud environment.

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🔄 Switching Between Versions

You can switch back to Cloud v1 from your Account Settings if needed. However, we highly recommend using Cloud v2 for the latest and most powerful features.
Deprecation Notice: Free users will have access to Evidently Cloud v1 until May 31, 2025. Please make sure you migrate to Cloud v2 and corresponding SDK version within this period to be able to continue sending data without interruptions. After that, Cloud v1 will enter read-only mode.

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📦 Need Help Migrating?

If you’re a paying customer and need assistance with:
  • Migrating assets
  • Updating your code
  • Any technical support
📧 Reach out to us at support@evidentlyai.com